Privacy Policy for ExamDeck

1. Information We Collect

We collect information to provide and improve our services, and we limit this collection to only what is necessary.

• For Administrators & Staff: We collect personal information such as name, email address, phone number, and job title to manage user accounts and provide administrative access.
• For Teachers: We collect name, email address, and educational data related to student performance and classroom management.
• For Students: With consent from the school and parents, we collect personally identifiable information (e.g., name, student ID), educational records (e.g., grades, attendance, homework), and usage data (e.g., platform activity).
• For Parents: We collect name, email address, and phone number to provide access to student progress, communicate with the school, and manage the student’s account.
• Automatically Collected Information: We collect non-personal information such as IP address, browser type, and device type to monitor platform usage, analyze trends, and improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use data to manage user accounts, facilitate live classes, process payments, and personalize the learning experience.
• For Communication: We use email and in-app notifications to send important updates, announcements, and reminders about school activities, payments, and assignments.
• For Analytics and Performance: We use data to generate analytics for students, teachers, and administrators to track academic progress, identify areas for improvement, and optimize our platform.
• For Security: We use information to verify identity, protect against unauthorized access, and ensure the security and integrity of our platform.

3. How We Share Your Information

Your privacy is paramount, and we do not sell your personal information to third parties. We may share information only under these specific circumstances:

• With Third-Party Service Providers: We may share information with trusted third-party providers (e.g., cloud hosting, email services, video conferencing tools) to help us operate and improve our services. These providers are contractually obligated to protect your data.
• Within the School Community: We share information to facilitate the core functions of a school management system. For example, a teacher can see a student's grades, and a parent can view their child's attendance.
• For Legal Reasons: We may disclose information if required by law or to respond to valid legal processes.

4. Data Security

We are committed to protecting your data. We implement industry-standard security measures, including:

• Encryption: We use encryption to protect data both in transit and at rest.
• Access Controls: We restrict access to personal information to only authorized personnel who need it to perform their jobs.
• Regular Audits: We regularly review our security practices and update them as needed to protect against new threats.

5. Children's Privacy

Our service is designed for use by students under the supervision of a school or parent. We comply with all relevant laws, such as the Children's Online Privacy Protection Act (COPPA) in the United States. We do not knowingly collect personal information from children without obtaining verifiable consent from a parent or school administrator.

6. Your Choices and Rights

You have the right to access, correct, or delete your personal information. If you are a student or parent, you can typically do this through your account settings or by contacting your school administrator. If you have any questions or wish to exercise your rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: