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Quick Answers to Common Questions
Access to ExamDeck is typically granted within minutes of successful sign-up and payment. For enterprise plans, a dedicated account manager will contact you within 24 hours to facilitate onboarding.
Our standard support hours are Monday to Saturday, 10 AM to 7 PM IST. For critical issues outside these hours, enterprise clients have access to emergency support channels as per their SLA.
Yes, comprehensive training sessions are included with our Professional and Enterprise plans. We provide tailored onboarding and training to ensure your team can fully leverage ExamDeck's features. Online resources and tutorials are available for all plans.